Privacy Policy

Introduction

Welcome to the Old Shoreham Microfinance Bank Limited Website! We work hard to protect your personal information and ensure your data is kept private and secure. The following privacy policy outlines the types of personal information that Old Shoreham Microfinance Bank Limited (“Old Shoreham Microfinance”) and our mobile applications for iOS and Android devices. It also explains why we collect your information and how we use it. Privacy is vital to Old Shoreham Microfinance. We will never rent or sell your information to anyone. If you have any questions or if you believe that Old Shoreham Microfinance Bank has not adhered to this privacy policy, please send us an e-mail at [email protected].

Information we collect and why

To provide a high-quality service, we collect various types of information when you visit the website or mobile app, sign up as a customer, or otherwise engage with Old Shoreham Microfinance Bank.

Personal Data

Under the NDPR/GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person”.

Who is responsible for your personal information?

Old Shoreham Microfinance Bank Limited (“Old Shoreham”) is your data controller and is responsible for processing your personal information described in this Privacy Policy. Old Shoreham Microfinance Bank Limited uses the personally identifiable information you provide to communicate with you in response to your inquiries and provide the services you request. Any personally identifiable information gathered by Old Shoreham Microfinance Bank Limited will be used for these purposes only. We will not disclose or divulge such data outside of Old Shoreham Microfinance Bank, other than to third-party providers that assist us in providing the services. Old Shoreham Microfinance Bank Limited does not share, sell, rent or trade personally identifiable information with third parties for promotional purposes.

Why does Old Shoreham Microfinance Bank need to collect and store personal data?

For us to provide you with a service, we need to collect personal data. When you sign up for any service that requires registration, we ask you for personal information (such as your name, home address, and email address). We typically do not store this information and when we do, we maintain the data in encrypted form on secure servers. We may combine the information you submit under your account with information from other Old Shoreham services or third parties to provide you with a better experience and to improve the quality of our services. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes, Old Shoreham Microfinance Bank Limited would contact you for additional consent.

Will Old Shoreham Microfinance Bank share my data with anyone else?

Old Shoreham Microfinance Bank Limited only shares personal information with other companies or individuals in the following limited circumstances:

We have your consent. We require consent for the sharing of any sensitive personal information. We provide such information to our affiliated companies or other trusted businesses or persons to process personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with the General Data Protection Regulation, the Nigeria Data Protection Regulation, and any other appropriate confidentiality and security measures. When they no longer need your data to fulfill this service, they will dispose of the details in line with Old Shoreham Microfinance Bank Limited procedures.
We have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect against imminent harm to the rights, property, or safety of Old Shoreham Microfinance Bank Limited, its users, or the public as required or permitted by law.
If Old Shoreham Microfinance Bank Limited becomes involved in a merger, acquisition, or any form of sale of some or all its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

How will Old Shoreham Microfinance Bank use the personal data it collects about me?

We will process (collect, store, and use) the information you provide in a manner compatible with the Nigeria Data Protection Regulation (NDPR). We review our data collection, storage, and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services. We will endeavor to keep your information accurate and up-to-date and not keep it for longer than is necessary, but we depend on our users to update or correct their personal information whenever necessary. Old Shoreham Microfinance Bank Limited is required to retain information by the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Old Shoreham Microfinance Bank Limited only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

Providing our services to users, including the display of customized content.
Auditing, research, and analysis to maintain, protect, and improve our services.
Ensuring the technical functioning of our network; and
Developing new services.

You can find more information about how we process personal information by referring to the supplementary privacy notices for particular services.

Log Information

When you access Old Shoreham services, our servers automatically record information that your browser sends whenever you visit a website.

User Communication

When you send email or other communications to Old Shoreham, we may retain those communications to process your inquiries, respond to your requests, and improve our services.

Affiliated Sites

We offer some of our services in connection with other websites, e.g., websites of our affiliates. Personal information that you provide to those sites may be sent to Old Shoreham Microfinance Bank Limited to deliver the service. We process such information by this Privacy Policy. The affiliated sites may have different privacy practices, and we encourage you to read their privacy policies.

Under what circumstances will Old Shoreham Microfinance Bank contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

Can I find out the personal data that Old Shoreham Microfinance Bank holds about me?

Old Shoreham Microfinance Bank Limited, at your request, can confirm what information we hold about you and how it is processed. If Old Shoreham Microfinance Bank Limited does hold personal data about you, you can request the following information:

Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for processing.
If the processing is based on the legitimate interests of Old Shoreham Microfinance Bank Limited or a third party, information about those interests.
The categories of personal data collected, stored, and processed.
Recipient(s) or categories of recipients to whom the data is/will be disclosed.
If we intend to transfer personal data to a third party or international organization, information about how we ensure this is done securely. The Attorney General of the Federation will approve sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
How long the data will be stored.
Details of your rights to correct, erase, restrict, or object to such processing.
Information about your right to withdraw consent at any time.
How to complain to the supervisory authority (NITDA).
Whether the provision of personal data is a statutory or contractual requirement or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data if it wasn’t collected directly from you.
Any details and information of automated decision-making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of identification will I need to provide to access this?

Old Shoreham Microfinance Bank Limited accepts the following forms of ID (but not limited to) when information on your data is requested: International passport, driving license, national identity card, and permanent voters’ card.

More Information

Please do not hesitate to get in touch with us via the contact page on our website if you have any questions or queries regarding our privacy policy. Old Shoreham Microfinance Bank Limited may revise or update this privacy policy and will post the revised privacy policy on our website.

Cookies and similar technologies

We and our third-party service providers may use cookies and similar technologies to support the operation of our digital offerings. Cookies are small amounts of data that a website or online service exchanges with a web browser or application on a visitor’s device (for example, a computer, tablet, or mobile phone). Cookies help us to collect information about users of our digital offerings, including the date and time of visits, pages viewed, amount of time spent using our digital offerings, or general information about the device used to access our digital offerings. Our cookies are also used for security purposes and to personalize your experience, such as customizing your screen layout. You can refuse or delete cookies. Most browsers and mobile devices offer their settings to manage cookies. If you refuse a cookie, or if you delete cookies from your device, you may experience some inconvenience in your use of our digital offerings. For example, you may not be able to sign in and access your account, or we may not be able to recognize you, your device, or your online preferences. Both Old Shoreham Microfinance Bank Limited and third-party service providers we hire may use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners in accordance with our Privacy Statement.